Frontline Customer Support Specialist

4 days ago


Mansfield, Louisiana, United States Family Dollar Full time
Frontline Customer Support Position

We are seeking a dedicated and customer-focused individual to join our team as a Frontline Customer Support Specialist. In this role, you will be the first point of contact for many customers, making their experience with Family Dollar truly memorable.

You will be responsible for:

  • Greeting customers and offering assistance with purchases.
  • Providing product information and recommendations to customers.
  • Completing cash register transactions accurately and efficiently.

Additionally, you will be expected to:

  • Maintain a clean and organized store environment, ensuring high standards of tidiness and presentation.
  • Restock shelves and displays as needed, ensuring an adequate supply of merchandise.
  • Collaborate with colleagues to achieve sales goals and promote a positive store atmosphere.

To succeed in this role, you will need to possess strong communication and interpersonal skills, with a customer-centric approach. A high school diploma or equivalent is required, and prior retail experience is preferred.

We offer a competitive salary range of $32,400 - $42,000 per year, depending on experience.



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