Logistics Coordinator
3 weeks ago
About the Role
ROCS Grad Staffing is seeking a skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will play a crucial role in ensuring the smooth operation of our logistics processes.
Key Responsibilities
- Monitor and update shipment orders through our IT enterprise systems.
- Track and trace shipments from origin to final destination, updating key milestones and checklists.
- Communicate effectively with vendors to ensure customer needs are met consistently.
- Collaborate with Customer Service, CRM, and Commercial teams to ensure maximum client satisfaction.
Position Requirements
- Provide timely shipment-specific processing and communication of order updates.
- Track and trace shipments through alarm management and checkpoint verification at key milestones.
- Manage and monitor vendor network activities to comply with agent operating procedures.
- Work in a collaborative team environment to ensure maximum client satisfaction.
- Escalate client issues to management as required.
- Ensure accuracy of shipment documentation and compliance with country regulations and quality management systems.
Essential Skills and Abilities
- Reliability and dependability.
- Computer proficiency in Microsoft Excel, Word, and Outlook.
- Basic math knowledge.
- Excellent phone, writing, and time management skills.
- Ability to work under pressure and make decisions.
- Flexibility to work off-hour schedules and holidays.
- Problem analysis and problem-solving skills.
- Teamwork skills and self-motivation.
- Excellent communication skills.
- Ability to learn time zones and United States geography.
Location: Jamaica, NY
Compensation: $21/hr to start + benefits
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