Auto Insurance Representative
3 weeks ago
Welcome to Fred Loya Insurance, where we are committed to providing exceptional customer service and building long-lasting relationships with our clients. We are currently seeking a highly motivated and results-driven Auto Insurance Representative - Client Solutions Specialist to join our team.
About the Role
The primary responsibility of this role is to provide professional, courteous service to internal and external customers, answering any questions regarding their policy and processing transactions. This includes identifying potential needs the customer may have regarding their policy, following up with customers on quotes, renewals, and cancellations, and being involved with marketing initiatives for new business development on an as-needed basis.
Responsibilities
- Provides professional, courteous service to internal and external customers
- Answers any questions regarding customers policy
- Accept payments and process transactions
- Identify any potential needs the customer may have regarding their policy
- Follow up with customers on quotes, renewals, and cancellations
- Involved with marketing initiatives for new business development on an as needed basis
- Maintain a neat and clean work area and office
- FNOLs (vehicle inspections)
- Taking vehicle pictures (squatting, bending, flexing required)
- Bank run deposits
- Other duties as assigned
Required Skills and Qualifications
- Must be 18 years old
- Bilingual (English/Spanish) a plus or required (depends on regional needs)
- Business professional attire
- High School diploma or equivalent
- Full time employment
- Pass State Licensing Requirements
- Good customer service skills
- Good communication skills
- Reliable transportation
- Goal oriented and self-motivated
- Ability to approach potential clients and offer our services
- Must be assertive and ability to provide a first-rate experience for our customers
Benefits
- Bonus pay
- Paid training
- Paid holidays
- Paid vacation days
- Paid Sick days
- Health / Dental / Vision/ Life and other plans available/ 401K Matching
- Opportunity for rapid career growth advancement
- Performance evaluations every 6 months
Estimated Salary: $40,000 - $60,000 per year
Location: Stone Mountain, GA
About Fred Loya Insurance
At Fred Loya Insurance, we are committed to providing exceptional customer service and building long-lasting relationships with our clients. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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