Certified Clinical Support Specialist

2 weeks ago


Rome, Georgia, United States Atrium Health Full time

Position Overview: The Certified Clinical Support Specialist plays a vital role in delivering comprehensive healthcare services as an integral member of the patient care team.

Key Responsibilities:

  • Facilitating patient intake and rooming processes.
  • Accurately measuring and recording patient vital signs.
  • Conducting point-of-care testing and ensuring proper documentation in the electronic health record (EHR).
  • Maintaining efficient patient flow and preparing examination rooms.
  • Assisting healthcare providers with medical procedures and treatments.
  • Communicating effectively with patients and verifying the availability of lab, imaging, or procedure results for the healthcare team.

The Specialist is also responsible for performing essential computer tasks, including medication reconciliation, coding of medical and laboratory services, and managing appointment scheduling.

Patient Education: This role may involve providing appropriate patient education and communication tailored to various age groups, including pediatric, adolescent, adult, and geriatric patients.

Reporting Structure: The Certified Clinical Support Specialist operates under the clinical supervision of the physician and reports directly to the Office/Site Manager.


Qualifications:
A

Educational Requirements:
1. High school diploma or GED from an accredited institution, AND
2. Medical Assisting diploma/certificate from a nationally recognized accredited institute or program, or
3. Graduate from an accredited practical nursing program with a valid license, or
4. Successful completion of a formal medical services training program of the United States Armed Forces, or
5. In lieu of a Medical Assisting diploma/certificate, 1-2 years of verifiable Medical Assisting work experience is required along with a current certification as listed below.
Certification/Licensure:
1. Medical Assistant (MA) certification from a nationally recognized and accredited certifying body is required for employment. This certification must be maintained throughout the duration of employment.

Approved Certifying Bodies:
* The American Association of Medical Assistants (AAMA), awarding Certified Medical Assistant (CMA).
* The American Medical Technologists (AMT), awarding Registered Medical Assistant (RMA).
* The National Center for Competency Testing, awarding National Certified MA (NCMA).
* The National Health Career Association, awarding Certified Clinical Medical Assistant (CCMA).
2. New graduates of a Medical Assisting program must obtain one of the above nationally recognized certifications within a specified timeframe of hire and maintain it for the duration of employment.

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