Medical Office Coordinator

5 days ago


Englewood, Colorado, United States OnPoint Medical Group Full time
Job Title: Patient Care Coordinator

OnPoint Medical Group is seeking a highly skilled Patient Care Coordinator to join our team at DTC. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our medical clinics.

Job Summary:

The Patient Care Coordinator is responsible for providing exceptional patient care and administrative support to our clinical staff. This includes greeting patients, answering phone calls, activating patient files, and coordinating patient flow to ensure a seamless visit experience.

Key Responsibilities:
  • Greet patients in a friendly and professional manner, either in person or over the phone.
  • Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
  • Register new patients and verify existing patient information.
  • Collect co-pays and payments as needed.
  • Answer inbound calls to schedule patients and serve as a liaison to clinical staff for patient inquiries.
  • Perform administrative duties to ensure patient visits run smoothly and billing is processed in a timely manner.
  • Make outbound calls to schedule appointments.
  • Maintain confidentiality and adhere to HIPAA guidelines.
  • Ensure punctual and regular attendance, following management direction and instructions.
Requirements:
  • High School Diploma or equivalent required.
  • Strong computer skills and experience with EMR systems, preferably Athenahealth.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team.
Benefits:
  • Competitive hourly rate: $19-$23.
  • Health insurance plan options for you and your dependents.
  • Dental and vision insurance for you and your qualified dependents.
  • Company-paid life insurance.
  • Voluntary options for short-term and long-term disability coverage.
  • AFLAC plans.
  • Eligibility for 401(k) after 6 months of employment with a 4% match that vests immediately.
  • PTO accrued.


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