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Medical Office Coordinator

2 months ago

Englewood, Colorado, United States OnPoint Medical Group Full time
{"title": "Patient Care Coordinator", "description": "Job Summary

OnPoint Medical Group is seeking a highly skilled Patient Care Coordinator to join our team at DTC Family Practice. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth visit experience for our patients.

Key Responsibilities
  1. Greet patients in a friendly and professional manner, either in person or over the phone.
  2. Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
  3. Register new patients and verify existing patient information.
  4. Collect co-pays and payments as needed.
  5. Answer inbound calls to schedule patients and serve as a liaison to clinical staff for patient inquiries.
  6. Perform administrative duties to ensure a smooth patient visit and timely billing.
  7. Make outbound calls to schedule appointments.
  8. Maintain confidentiality and adhere to HIPAA guidelines.
  9. Meet punctuality and attendance expectations.
  10. Follow instructions and respond to management direction.
Requirements
  • High School Diploma or equivalent.
  • Strong computer skills and experience with EMR systems.
  • Customer service experience and ability to work in a fast-paced environment.
Benefits
  • Competitive hourly rate: $19-$23.
  • Health insurance options for you and your dependents.
  • Dental and vision insurance.
  • Company-paid life insurance.
  • Voluntary options for short-term and long-term disability coverage.
  • AFLAC plans.
  • 401(k) plan with 4% match.
  • PTO accrued.
", "lang_code": "en"}