Service Desk Manager
5 days ago
We are seeking a highly skilled Service Desk Manager to join our team at Leidos. As a Service Desk Manager, you will be responsible for leading a team of IT support specialists and providing exceptional customer service to our clients.
Key Responsibilities- Lead a team of IT support specialists to provide timely and effective resolution of IT issues
- Develop and implement service desk processes and procedures to ensure high-quality customer service
- Collaborate with cross-functional teams to identify and resolve IT issues
- Provide training and mentorship to junior staff to ensure they have the necessary skills to perform their job duties
- Manage and maintain service desk records and metrics to ensure continuous improvement
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in IT service management, with a focus on service desk operations
- Interim Secret clearance required to start; ability to obtain Secret clearance required to maintain employment
- US citizenship required
- CompTIA Security+ or equivalent certification
- Experience with USAF Cloud One or Platform 1
- Experience with Zero Trust Architecture
- Cloud certifications in AWS, Azure, Google, or Oracle clouds
- Previous leadership experience
Leidos is a leading provider of IT services and solutions to the US government and commercial clients. We are committed to delivering high-quality services and solutions that meet the evolving needs of our clients.
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Service Desk Engineer
3 weeks ago
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Service Desk Technician
2 weeks ago
Montgomery, Alabama, United States Apex Systems Full timeJob SummaryWe are seeking a highly skilled Service Desk Technician to join our team at Apex Systems. As a Service Desk Technician, you will be responsible for providing top-notch technical support to our clients, troubleshooting and resolving complex technical issues, and ensuring seamless IT operations.Key ResponsibilitiesProvide user support and...
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Service Desk Technician
2 weeks ago
Montgomery, Alabama, United States Apex Systems Full timeService Desk Technician Job DescriptionWe are seeking a highly skilled Service Desk Technician to join our team at Apex Systems. As a Service Desk Technician, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide user support and troubleshooting as part of a 24/7 support teamServe as the single...
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Service Desk Support Specialist
3 weeks ago
Montgomery, Alabama, United States Apex Systems Full timeService Desk Technician Job DescriptionJob Summary: We are seeking a highly skilled Service Desk Technician to join our team at Apex Systems. As a Service Desk Technician, you will be responsible for providing top-notch technical support and troubleshooting services to our clients.Key Responsibilities:Provide user support and troubleshooting services as part...
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Service Desk Support Specialist
2 weeks ago
Montgomery, Alabama, United States Apex Systems Full timeService Desk Technician Job DescriptionWe are seeking a highly skilled Service Desk Technician to join our team at Apex Systems. As a Service Desk Technician, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide user support and troubleshooting as part of a 24/7 support teamServe as the single...
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Service Desk Support Specialist
3 weeks ago
Montgomery, Alabama, United States Apex Systems Full timeJob SummaryWe are seeking a highly skilled Service Desk Technician to join our team at Apex Systems. As a Service Desk Technician, you will be responsible for providing top-notch technical support and troubleshooting services to our clients.Key ResponsibilitiesProvide user support and troubleshooting services as part of a 24/7 support teamServe as the single...
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Service Desk Support Specialist
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Service Desk Specialist
2 weeks ago
Montgomery, Alabama, United States Insight Global Full timeService Desk Technician Job DescriptionA client in the Gunter, Alabama area is seeking a skilled Service Desk Technician to join their team.The ideal candidate will be responsible for providing technical support and troubleshooting services to local and remote users, ensuring seamless IT operations.Key Responsibilities:Assist users with complex IT-related...
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Cloud Service Desk Specialist
3 weeks ago
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Service Desk Support Specialist
4 weeks ago
Montgomery, Alabama, United States Apex Systems Full timeJob Summary:We are seeking a highly skilled Service Desk Support Specialist to join our team at Apex Systems. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide user support and troubleshooting as part of a 24/7 support teamServe as the single point-of-contact...
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Cloud1 Service Desk Specialist
3 weeks ago
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Front Desk Associate
5 days ago
Montgomery, Alabama, United States Health Star Clinic Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Health Star Clinic. As a Front Desk Associate, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient...
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Front Desk Representative
4 weeks ago
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Front Desk Associate
3 weeks ago
Montgomery, Alabama, United States Holiday Inn Express and Suites, MontgomeryEastchase - RAM Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Holiday Inn Express and Suites, Montgomery/Eastchase - RAM Hotels. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized...
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Help Desk Technician
2 days ago
Montgomery, Alabama, United States Agile Defense Full timeJob Title: Help Desk TechnicianAgile Defense is seeking a highly qualified Help Desk Technician to join our dynamic team on the Field Assistance Service (FAS) Program in Montgomery, AL.Job Summary:The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force. The position is based out of Gunter AFB.Key Responsibilities:Provide help...
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Front Desk Associate
2 weeks ago
Montgomery, Alabama, United States Holiday Inn Express and Suites, MontgomeryEastchase - RAM Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Holiday Inn Express and Suites, Montgomery/Eastchase - RAM Hotels. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized...
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Front Desk Associate
4 weeks ago
Montgomery, Alabama, United States Holiday Inn Express and Suites, MontgomeryEastchase - RAM Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Holiday Inn Express and Suites, Montgomery/Eastchase - RAM Hotels. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming...
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Help Desk Specialist
4 weeks ago
Montgomery, Alabama, United States Koniag Management Solutions Full timeJob SummaryKoniag Management Solutions is seeking a highly skilled Help Desk Specialist to provide technical support and assistance to our customers. As a Help Desk Specialist, you will be responsible for resolving technical issues, providing troubleshooting assistance, and ensuring that our customers receive exceptional service.Key ResponsibilitiesProvide...
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Front Desk Representative
5 days ago
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Help Desk Technician
2 weeks ago
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