Front Desk Associate

5 days ago


Montgomery, Alabama, United States Health Star Clinic Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Health Star Clinic. As a Front Desk Associate, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.

Responsibilities
  • Meet and greet patients, answer phone calls, and respond to emails in a timely and professional manner.
  • Manage front desk operations, including scheduling appointments, handling patient intake, and processing payments.
  • Maintain accurate and up-to-date patient records, including demographic information and medical history.
  • Provide exceptional customer service, responding to patient inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with the healthcare team to ensure seamless communication and coordination of patient care.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1 year of experience in a medical front desk or administrative role.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Basic computer skills and proficiency in electronic medical records (EMRs) systems.
Benefits
  • Competitive hourly rate: $18.00 per hour.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Comprehensive benefits package, including health, dental, and vision insurance.

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