Junior Customer Support Representative
1 week ago
Position Overview
Join our team at Mach 1 Stores as a Junior Customer Support Representative. This role is essential in providing exceptional service to our valued customers. We are looking for individuals who thrive in a fast-paced environment and enjoy interacting with people.
Work Schedule
We offer flexible scheduling with options for morning, evening, and overnight shifts. The starting hourly wage is competitive, with opportunities for pay increases based on performance.
Benefits
As part of our commitment to our employees, we provide a range of benefits including:
- Health Insurance
- Paid Time Off
- Shift Differential Pay
- 401(k) Retirement Plan
Additionally, employees enjoy discounts on beverages and car wash services.
Training and Development
We believe in investing in our team members. You will receive comprehensive training alongside our management team to ensure you have the skills needed for success in your role.
Key Responsibilities
As a Junior Customer Support Representative, your primary duties will include:
- Providing friendly and efficient service to customers
- Assisting with transactions and ensuring customer satisfaction
- Maintaining a clean and organized work environment
- Restocking merchandise and keeping displays tidy
- Following safety protocols and company policies
Qualifications
To be considered for this position, candidates should meet the following criteria:
- Must be at least 21 years old
- Ability to pass a background check
- Physical capability to lift items as needed
- Experience in cash handling is preferred but not mandatory
- Willingness to work weekends and holidays
Application Process
We value your time and have streamlined our application process to be quick and user-friendly. If you believe you would be a great fit for the Junior Customer Support Representative position, we encourage you to apply.
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