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Customer Service Representative

2 months ago

Charleston, Illinois, United States Mach 1 Stores Full time

About Mach 1 Stores

Mach 1 Stores is a family-owned convenience store chain that prides itself on providing excellent customer service and a clean, friendly atmosphere. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

Job Summary

We are looking for a Customer Service Representative to assist customers with purchases, maintain a clean and organized store environment, and perform various tasks as assigned by the store manager. As a Customer Service Representative, you will be the face of our convenience store and play a critical role in ensuring customer satisfaction.

Responsibilities

  • Assist customers with purchases and provide excellent customer service
  • Maintain a clean and organized store environment, including stocking merchandise and cleaning equipment
  • Perform various tasks as assigned by the store manager, including cash handling and inventory management
  • Work effectively in a fast-paced environment and adapt to changing situations
  • Collaborate with colleagues to achieve sales goals and provide excellent customer service

Requirements

  • Must be 21 years of age
  • Can pass a background check
  • Able to lift periodically
  • Cashier/cash handling skills
  • Can walk/stand for shift duration
  • Able and willing to work weekends and holidays

What We Offer

  • Competitive pay
  • Great benefits, including health insurance and a 401(k) option
  • Perks, such as employee discount programs and shift differential
  • A positive work environment with a tight-knit team