Policy Support and Resolution Expert

4 days ago


Anchorage, Alaska, United States Heather Andrus - State Farm Agent Full time
About the Job
This Office Representative - Client Services role at Heather Andrus - State Farm Agent offers a unique opportunity to grow your career while making a meaningful impact on our clients' lives. You will work closely with our team to resolve customer inquiries, process insurance-related tasks, and maintain accurate records of customer interactions.

Compensation and Benefits
The estimated salary for this position is $55,000 - $75,000 per year, with opportunities for professional growth and development. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Duties and Responsibilities:
  • Responding to customer inquiries and providing policy information.
  • Collaborating with internal teams to resolve customer issues.
  • Processing insurance payments, claims, and updating policies.
  • Tracking customer interactions and documenting outcomes.

Requirements:
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Previous experience in customer-facing roles or related fields.


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