Policy Support and Resolution Expert
4 days ago
This Office Representative - Client Services role at Heather Andrus - State Farm Agent offers a unique opportunity to grow your career while making a meaningful impact on our clients' lives. You will work closely with our team to resolve customer inquiries, process insurance-related tasks, and maintain accurate records of customer interactions.
Compensation and Benefits
The estimated salary for this position is $55,000 - $75,000 per year, with opportunities for professional growth and development. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Duties and Responsibilities:
- Responding to customer inquiries and providing policy information.
- Collaborating with internal teams to resolve customer issues.
- Processing insurance payments, claims, and updating policies.
- Tracking customer interactions and documenting outcomes.
Requirements:
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Previous experience in customer-facing roles or related fields.
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