Customer Service Representative

5 days ago


Nashville, Tennessee, United States Ryman Hospitality Properties Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Customer Service: Provide polite and courteous service to all guests, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Sales and Upselling: Actively engage with customers to promote our products, identify sales opportunities, and provide recommendations to meet their needs.
  • Merchandising and Visual Presentation: Create and maintain visually appealing store displays, ensure merchandise is properly stocked and organized, and maintain a clean and tidy store environment.
  • Cash Handling and Operations: Accurately process transactions, manage cash handling procedures, and maintain a high level of accuracy and attention to detail.
  • Teamwork and Communication: Collaborate with colleagues to achieve sales goals, provide feedback and support to team members, and maintain open and effective communication with management.
  • Continuous Learning: Stay up-to-date on product knowledge, company policies, and procedures to provide exceptional customer service and drive sales growth.

Requirements:

  • Education: High school diploma or equivalent preferred.
  • Experience: At least one year of experience in customer service, sales, and/or cash handling preferred.
  • Skills and Abilities: Possess an outgoing personality, excellent communication skills, and a strong ability to work in a fast-paced environment.

About Ryman Hospitality Properties:

Ryman Hospitality Properties is a leading hospitality company that owns and operates a diverse portfolio of hotels, restaurants, and entertainment venues. We are committed to providing exceptional customer experiences and creating memorable moments for our guests.



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