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Front Desk Coordinator
2 months ago
Position Overview:
The Welcome Desk Associate plays a crucial role in delivering exceptional customer service to our community. This position requires a commitment to providing prompt and courteous assistance, embodying the spirit of Christian hospitality.
Key Responsibilities:
- Deliver outstanding customer service to all patrons, ensuring a welcoming environment.
- Conduct point of sale (POS) transactions and manage CCMS functions at the Welcome Desk.
- Execute all tasks associated with the Welcome Desk efficiently.
- Assist customers, clients, and members with their inquiries and needs.
- Handle incoming phone calls, greet visitors, and respond to emails with professionalism and friendliness.
- Direct calls to the appropriate programs or staff members in a timely manner.
Qualifications:
- Physical ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
- Basic proficiency in Microsoft applications.
- Capability to grasp, push, pull objects, and reach overhead.
- Ability to lift and carry up to 40 lbs.
- Strong attendance and punctuality record.