Patient Admissions Coordinator

1 week ago

Princeton, Kentucky, United States Caldwell County Hospital Full time
Position Overview

Location: Caldwell County Hospital

Job Title: Patient Admissions Coordinator

Department: Admissions

Reports To: Admissions Supervisor

Supervisory Responsibilities: None

Role Summary:
  • Responsible for ensuring the accurate and efficient entry of patient information into the hospital's computer system.
  • Operates under the guidance of the Data Processing Supervisor.
  • Accountable for the smooth functioning of the Admissions department, aligning with the overall objectives of the organization.
  • Upholds patient safety and confidentiality at all times.
  • Fosters positive interactions with patients, healthcare providers, visitors, and staff.
Key Responsibilities:

Essential Duties:
  1. Facilitates patient registration promptly and accurately by engaging with patients or their representatives to verify essential data for system entry.
  2. Secures necessary signatures on forms in accordance with established protocols, ensuring completeness and accuracy for billing processes.
  3. Compiles patient files, including registration documents and insurance information, and directs patients to the appropriate departments for further care.
  4. Handles incoming and outgoing calls efficiently, addressing inquiries in line with the hospital's policies.
  5. Ensures compliance with regulations regarding advance directives and financial assistance, escalating complex issues to the supervisor.
  6. Updates and corrects patient records to reflect changes in status, ensuring relevant departments receive the updated information.
  7. Manages inventory of office supplies and maintains the admissions area’s operational efficiency.
  8. Promotes a professional image of the hospital through appearance and demeanor.
  9. Ensures patient files are organized and submitted to Data Processing and Medical Records in a timely manner.
  10. Files necessary documentation in designated areas accurately.
  11. Communicates critical information during emergencies with clarity and composure.
  12. Facilitates long-distance calls for patients and visitors as needed.
  13. Assists in upholding departmental policies, quality improvement initiatives, and safety standards.
  14. Maintains effective communication with ancillary departments to resolve issues collaboratively.
  15. Engages positively with colleagues and demonstrates respect for all team members' contributions.
  16. Participates in required meetings and educational programs to enhance skills.
  17. Protects patient confidentiality through appropriate communication practices.
  18. Adapts to shift requirements as necessary.
  19. Performs additional duties as assigned.
Qualifications:

Education:
High School Diploma or GED required.

Experience:
0 - 6 months of relevant experience preferred; 1 - 2 years is ideal.

Working Environment:
  • May encounter varying temperatures and potential hazards.
  • Exposure to infectious materials and cleaning agents is possible.
  • May experience interruptions and high-pressure situations.
Expectations:
  • Strong written and verbal communication skills are essential.
  • Demonstrates effective problem-solving and time management abilities.
  • Ability to interact positively with all personnel is crucial.

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