Technical Operations Manager
2 weeks ago
Mediacom Communications is seeking a highly skilled Technical Operations Manager to lead our technical operations team in ensuring the delivery of high-quality services to our customers.
Job Summary:The Technical Operations Manager will be responsible for planning, organizing, and directing the technical operations of all cable systems within the assigned operational area. This includes ensuring compliance with technical specifications, maintaining state-of-the-art knowledge of plant operations, and acting as the technical liaison between the field and office.
Key Responsibilities:- Function as the key technical resource to Regional Management in technical planning and decision making.
- Ensure compliance with technical specifications for cable electronics and picture quality throughout the Region.
- Act as the technical liaison between the field and office, assisting in coordinating dispatch/customer service efforts with the field.
- Ensure compliance with pertinent FCC rules and regulations in all systems.
- Assist the Regional Plant Manager in managing the vehicle fleet program.
- Travel throughout the Region as required.
- High School Diploma with an Associates degree in electronics or NCTI, SCTE, BCT or BCE certification equivalent.
- Five years experience in cable television involving work with system parts and components and in-depth experience in the field.
- Previous management and supervisory experience of 3 - 5 years.
- Must have knowledge of National Electrical Code, OSHA, FCC rules and regulations, and related state and local codes.
- Computer literacy in Outlook, Excel and Word.
- Good interpersonal and supervisory skills.
- Must possess a valid driver's license with a satisfactory driving record.
Mediacom Communications is a leading provider of cable television, internet, and phone services in 22 states across the United States. We are committed to delivering high-quality services to our customers and providing a positive work environment for our employees.
Equal Employment Opportunity:Mediacom Communications is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability, family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws.
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