Car Wash Operations Manager

22 hours ago


Detroit Lakes, Minnesota, United States Zips Car Wash Full time
Job Title: Car Wash Manager

We are seeking a highly motivated and experienced Car Wash Manager to join our team at Zips Car Wash in Detroit Lakes, MN. As a Car Wash Manager, you will be responsible for overseeing the day-to-day operations of the car wash, maintaining a clean and safe environment, and providing exceptional customer service.

Key Responsibilities:
  • Manage and supervise site-level team members, including recruiting, interviewing, and performance managing.
  • Train and develop Customer Service Associates, Leads, and Assistant Managers to ensure excellent customer service and sales targets are met.
  • Create and assign schedules, set financial goals, and monitor labor percentages and preventative wash maintenance.
  • Engage with customers, promote the Unlimited Wash Club, and ensure timely completion of daily, weekly, and monthly reporting.
  • Uphold and enforce company policies, monitor and control chemicals, and strive for customer satisfaction.
Requirements:
  • 2 years of experience in a management role.
  • 3 years of sales or customer service experience.
  • Ability to work retail hours, including days, nights, weekends, and special events.
  • High School Diploma or Equivalent.
  • Preferred: Associate degree or higher in business or related field, previous supervisory experience, and car wash experience.

We offer a competitive salary, bonus/commission pay, daily pay, tuition reimbursement, free car washes, 401K match, health, dental, and vision insurance, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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