Customer Engagement Specialist

1 week ago


Lake Forest, California, United States Women in 3D Printing Full time

Join Our Dynamic Sales Team

Become a vital part of our enthusiastic and rapidly expanding sales force, dedicated to promoting innovative 3D printing technology. As a member of our team, you will have the unique opportunity to become an expert in desktop 3D printing and share your insights with a diverse clientele, including educational institutions, small enterprises, large corporations, and passionate 3D printing enthusiasts.

Your Role

As a Sales Associate, you will be at the forefront of customer interaction, engaging with both existing and prospective clients. While experience in 3D printing, solution-oriented sales, or technology is advantageous, it is not a prerequisite. We value self-motivated, collaborative, and creative individuals who possess strong communication skills and a desire to learn.

Key Responsibilities

  • Gain in-depth knowledge of our extensive range of 3D printing and digital manufacturing products.
  • Address customer inquiries and provide tailored recommendations based on their specific needs.
  • Prepare quotes for potential clients, manage purchase order processes, and track transactions using our internal systems.
  • Collaborate with various departments to ensure an exceptional customer experience.
  • Receive guidance and support from a dedicated team of Account Managers and Sales Associates.

Qualifications

  • Bachelor's degree.
  • Strong organizational skills.
  • A genuine passion for assisting businesses and educational entities.
  • A desire to thrive in a flexible, entrepreneurial, and team-oriented environment.
  • Excellent verbal and written communication skills.
  • Familiarity with Salesforce, Google Docs, and email platforms is a plus.
  • A high degree of autonomy and the ability to make impactful decisions.
  • A commitment to delighting and informing customers.

Work Environment

Experience a unique, collaborative culture where we prioritize positivity and support over competition. Our team is motivated, enthusiastic, and deeply engaged in the world of 3D printing.

Benefits

  • Opportunities for professional growth and advancement.
  • Comprehensive health insurance and retirement plan matching.
  • Generous paid time off.

We look forward to welcoming individuals who are passionate about 3D printing and eager to contribute to our mission.



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