Customer Order Specialist

1 week ago


Lake Forest, California, United States Ganahl Lumber Co Full time
Job Overview

Ganahl Lumber Company, a historic leader in the lumber and hardware supply industry in California, has been dedicated to serving both professional contractors and DIY enthusiasts since 1884. As a family and employee-owned establishment, we pride ourselves on offering a wide range of products, including tools, paint, building materials, millwork, doors, and windows. We are committed to being an equal opportunity employer, providing a robust benefits package and competitive salaries.

We are currently looking for a **Customer Order Specialist** who will play a vital role in managing customer orders and performing various administrative tasks. This position involves handling phone inquiries, greeting customers, organizing files, mailing documents, and keeping inventory records up to date.

The ideal candidate should possess a passion for customer interaction and demonstrate excellent organizational and time management abilities.

Key Responsibilities:
  • Welcome customers with exceptional service.
  • Process customer orders and maintain accurate documentation.
  • Update and manage records within the inventory database.
  • Utilize office equipment, including photocopiers and fax machines.
Qualifications:
  • Proficient computer skills with a solid understanding of Microsoft Office.
  • Strong organizational and time management capabilities.
  • Familiarity with standard word processing, spreadsheet, database, and basic accounting software.

This job description outlines the primary functions of the role but is not exhaustive. Additional responsibilities may be assigned as necessary. Ganahl Lumber Company reserves the right to modify this job description at any time. All employees are expected to perform the essential functions of their position, and reasonable accommodations may be provided for employees with disabilities, as long as it does not impose undue hardship. Employment with Ganahl Lumber Company is at-will, and this description does not alter that status.

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