Regional Quality Manager
2 weeks ago
At AmerisourceBergen Corporation, we are seeking a highly skilled Regional Quality Manager to lead our quality team in delivering high-quality services to our clients.
Job Summary:The Regional Quality Manager will be responsible for leading the regional quality team to success by managing performance, development, talent, and career development of local quality team members. The team will work in collaboration with the operations department to ensure process execution follows defined procedures, using monitoring tools such as self-inspection, deviation data analysis, and internal audit reports.
Key Responsibilities:- Lead regional team of local QA associates and execute processes from the quality management system within the organization.
- Guide implementation of good practices (Good Manufacturing, Storage, Distribution, Clinical, & Documentation Practices) in Offices and Depots of the region.
- Collaborate with the Quality systems team on the creation, revision, and update of Local Internal Guidelines.
- Oversee local technical topics, including setup, maintenance, calibration, temperature mapping, and qualification of technical equipment.
- Assist in regional/local interpretation of regulations.
- Oversee and support the assessment of deviations on local level.
- Participate in investigations and local CA/PA design.
- Provide support for inspections, ISO, and client local audits conduct and audit response.
- Support the follow-up and resolution/escalation of pending local or regional activities with the operational team.
- Oversee self-inspection escalation process, check reports whenever quality issues are escalated to the quality group.
- Bring new requirements from authorities and/or clients to Quality Engineering for process change.
- Support the process change as required.
- Participate in local and global change control process and risk assessment, as applicable.
- Assess office and depot metrics and support implementation of local actions.
- Escalate global trending & actions to Quality Engineering for process improvement.
- Ensure that local MRMs are executed in accordance with applicable guideline.
- Organize and facilitate regional MRM process.
- Oversee process of local subcontractor and supplier qualification.
- Revised the Supplier Evaluation Program locally conducted in each office or depot.
- Assess QA KPIs for the region and be involved in defining actions based on the outcome.
- Collaborate on Onboarding and training program whenever requested.
- Participate in QA initiatives with other QA associates and provide dedicated QA support for service lines and major accounts.
- Participate in the budget planning for the region.
- Providing technical expertise.
The holder of the position will perform, in addition to the above-described tasks, tasks assigned by his/her manager, which are to be seen by their nature as part of his/her work area, or which arise out of necessity.
Requirements and Qualifications:We are looking for a highly skilled and experienced professional with the following qualifications:
- Excellent verbal and written interpersonal and communication skills in English.
- Ability to express oneself clearly in conversations, interactions, and business writing with others.
- Develop and maintain good relationships with associates at all levels within the company and with external parties (e.g. clients, vendors, etc.).
- Having a high sense of integrity, transparency, and accountability in all work tasks and interactions with others.
- Ability to pay close attention to details.
- Aptitude for math and good analytical skills.
- Advanced use of data analysis and presentations software.
- Be able to take initiatives and responsibilities.
- People Management skills.
- Excellent skills in Microsoft Office (Excel, Word, and PowerPoint).
- Must be able to travel overseas if required.
- Fluency in English.
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