Account Resolutions Director

5 days ago


Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as the Vice President of Account Resolution. As a key member of our leadership team, you will be responsible for leading our account resolution team and developing strategies to achieve our credit union's long-term goals.

Key Responsibilities
  • Partner with the Chief Lending Officer to develop and implement strategic plans to achieve credit union goals
  • Lead the account resolution team to ensure quality and compliant collection and member resolution activity
  • Establish and maintain credit collection policies, practices, and procedures to minimize loss and maximize recovery
  • Collaborate with data teams to review delinquency and recovery forecasts for performance discussions and budgets
  • Supervise daily default resolution tactics, including vehicle repossession and liquidation, bankruptcy, foreclosure, and collections litigation support
Requirements
  • Minimum of seven years of progressive collections experience
  • Minimum of five years of experience in collections management preferred
  • Experience establishing goals that align with strategic objectives
  • Demonstrated experience with coaching and developing a team
  • Demonstrated experience with driving results and meeting or exceeding goals
  • Experience in dealing with bankruptcy procedures
  • Experience with vendor management
  • Strong business acumen
About Kirtland Federal Credit Union

Kirtland Federal Credit Union is an equal opportunity employer. We are committed to providing a diverse and inclusive work environment that values and respects the contributions of all employees. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.



  • Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Account Resolutions Manager Job DescriptionKirtland Federal Credit Union is seeking a highly skilled Account Resolutions Manager to join our team. As a key member of our leadership team, you will be responsible for leading the account resolution team and assisting the Chief Lending Officer in strategic planning and budget development.Key...


  • Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Job Title: Vice President of Account ResolutionKirtland Federal Credit Union is seeking a highly skilled and experienced Vice President of Account Resolution to join our team. As a key member of our leadership team, you will be responsible for leading the account resolution team and developing strategies to achieve our credit union's long-term goals.Key...


  • Albuquerque, New Mexico, United States Albuquerque Public Schools Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Special Education Resolution to join our team at Albuquerque Public Schools. The successful candidate will be responsible for providing leadership and oversight of all functions related to special education resolution management.Key ResponsibilitiesShare responsibility for the...


  • Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Account Resolution RepresentativeAt Kirtland Federal Credit Union, we're committed to helping our employees grow and advance in their careers. As an Account Resolution Representative, you'll play a crucial role in bringing delinquent loans current and maintaining a satisfactory delinquency ratio.Key Responsibilities:Determine the best course of action to...


  • Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Job Title: Vice President of Account ResolutionKirtland Federal Credit Union is seeking a highly skilled and experienced Vice President of Account Resolution to join our team. As a key member of our leadership team, you will be responsible for leading the account resolution team and assisting the Chief Lending Officer in strategic planning and budget...


  • Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Account Resolution RepresentativeKirtland Federal Credit Union is seeking a highly skilled Account Resolution Representative to join our team. As a key member of our collection team, you will be responsible for working with members to bring their delinquent loans current and maintaining a satisfactory delinquency ratio.Key Responsibilities:Determine the best...


  • Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Job Title: Vice President of Account ResolutionKirtland Federal Credit Union is seeking a highly skilled and experienced Vice President of Account Resolution to join our team. As a key member of our leadership team, you will be responsible for leading the account resolution team and developing strategies to mitigate losses and improve collections.Key...


  • Albuquerque, New Mexico, United States New Mexico Mutual Full time

    Job Title: Account Resolution SpecialistJob Summary: We are seeking a highly skilled Account Resolution Specialist to join our team at New Mexico Mutual. As an Account Resolution Specialist, you will be responsible for analyzing and resolving premium-related data, commission, and other receivable discrepancies.Key Responsibilities:Analyze and resolve...


  • Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Account Resolution RepresentativeKirtland Federal Credit Union is seeking a highly skilled Account Resolution Representative to join our team. As a key member of our collection team, you will be responsible for working with members to bring their delinquent loans current and maintaining a satisfactory delinquency ratio.Key Responsibilities:Determine the best...


  • Albuquerque, New Mexico, United States LHH Recruitment Solutions Full time

    Job Title: Sr. Accounts Resolution RepresentativeAt LHH Recruitment Solutions, we are seeking a highly skilled and detail-oriented Sr. Accounts Resolution Representative to join our team.Key Responsibilities:Analyze and review account information, including customer relationships, loan agreements, and payment history.Prepare requests for legal action and...


  • Albuquerque, New Mexico, United States LHH Recruitment Solutions Full time

    Collection Specialist Job DescriptionLHH Recruitment Solutions is seeking a skilled and detail-oriented Collection Specialist to join their team. The ideal candidate will be responsible for managing and resolving overdue accounts, ensuring timely payment, and maintaining positive customer relationships.Key Responsibilities:Manage and resolve delinquent...


  • Albuquerque, New Mexico, United States VIP Staffing Full time

    Job Summary:VIP Staffing is seeking a highly skilled Financial Operations Specialist to join our team. As a key member of our accounting department, you will be responsible for ensuring the smooth operation of our financial processes.Key Responsibilities:Financial Transactions: Process and monitor incoming payments, ensuring revenue is secured by accurately...


  • Albuquerque, New Mexico, United States City of Rio Rancho, NM Full time

    Job Title: Deputy Director of Financial ServicesJoin the City of Rio Rancho, NM team as a Deputy Director of Financial Services. This role is responsible for assisting the Finance Director in planning, direction, oversight, and coordination of the activities and operations of the City Financial Services Department.Key Responsibilities:Assist the Finance...


  • Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time

    Job Title: Director, Behavioral Health ServicesUNM Medical Group, Inc. is seeking a highly skilled and experienced Director, Behavioral Health Services to lead our behavioral health team. As a key member of our leadership team, you will be responsible for planning, organizing, and managing the day-to-day integrated clinical operations of our ambulatory...

  • Accounting Manager

    2 weeks ago


    Albuquerque, New Mexico, United States Albuquerque Community Foundation Full time

    Job SummaryWe are seeking a highly skilled Accounting Manager to join our team at the Albuquerque Community Foundation. As a key member of our Finance Department, you will be responsible for managing the financial operations of the Foundation, including systems for reporting program and financial activities and safeguarding the assets of the Foundation.Main...

  • Executive Director

    3 weeks ago


    Albuquerque, New Mexico, United States AMIkids Full time

    Executive DirectorAlbuquerque Multi-service Group Home, operated by AMIkids Sandoval, provides emergency transitional living and supportive services for males ages 13-18 referred by protective services, juvenile justice, parental unit, or tribal social services based on a finding/suspected finding of abuse, neglect, delinquency, substance use, or other...

  • Sales Account Manager

    2 weeks ago


    Albuquerque, New Mexico, United States Topgolf Full time

    Job SummaryThe Sales Account Manager is a key role at Topgolf, responsible for driving sales growth and building strong relationships with corporate clients. This individual will be the primary point of contact for clients, working closely with the Director of Sales to develop and execute sales strategies.Key ResponsibilitiesDevelop and maintain strong...

  • Sales Director

    2 weeks ago


    Albuquerque, New Mexico, United States ASM Global Full time

    Job Title: Sales ManagerASM Global, the leader in privately managed public assembly facilities, is seeking a highly motivated and experienced Sales Manager to join our team at the Albuquerque Convention Center (ACC).Job Summary:The Sales Manager will be responsible for maximizing rental, catering, and social events in the market with 499 or less attendees....

  • Sales Director

    5 days ago


    Albuquerque, New Mexico, United States ASM Global Full time

    Sales Manager Job DescriptionASM Global is seeking a highly motivated and experienced Sales Manager to join our team at the Albuquerque Convention Center. As a Sales Manager, you will be responsible for maximizing rental, catering, and social events in the market with 499 or less attendees.Key Responsibilities:Produce contracts and event orders for each...

  • Accounting Manager

    3 weeks ago


    Albuquerque, New Mexico, United States City of Albuquerque, NM Full time

    Job SummaryWe are seeking a highly skilled and experienced Financial Director to join our team at the City of Albuquerque, NM. As a key member of our finance department, you will be responsible for leading and managing the accounting division's operations, services, and activities.Key ResponsibilitiesLeadership and Management: Direct, manage, assign, review,...