Accounts Resolution Specialist
9 hours ago
LHH Recruitment Solutions is seeking a skilled and detail-oriented Collection Specialist to join their team. The ideal candidate will be responsible for managing and resolving overdue accounts, ensuring timely payment, and maintaining positive customer relationships.
Key Responsibilities:- Manage and resolve delinquent loans, ensuring a satisfactory delinquency ratio.
- Interact with members, coworkers, attorneys, and other vendors as required.
- Provide exceptional internal and external member service.
- Determine the best course of action to increase collection of payments from delinquent members.
- Obtain from members the reason for delinquency and counsel on available programs for hardship situations.
- Conduct collection efforts respectfully but with persistence and persuasiveness.
- Prepare documents for attorneys when legal action is required.
- Maintain complete and current knowledge of federal and state consumer credit collection laws and regulations.
- Document all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence.
$20.00 to $22.00 per hour
Benefits:LHH Recruitment Solutions offers a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefits provide employees with flexibility to choose coverage that meets their individual needs.
Equal Opportunity Employer/Veterans/Disabled
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.
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