Help Desk Support Professional

6 days ago


Austin, Texas, United States 4 Consulting Inc. Full time
Job Title:

Help Desk Support Professional

Job Summary:

We are seeking a highly skilled and experienced Help Desk Support Professional to join our team. The ideal candidate will have a strong background in technical support, excellent communication skills, and the ability to work in a fast-paced environment.

About 4Ci:

At 4Ci, our mission is to build long-term relationships based on trust and integrity with all our employees and business affiliates. We partner with world-class corporations to design, develop, and maintain complex web-based automation systems that deliver social and welfare benefits to millions of families.

Responsibilities:
  • Provide technical support via phone, email, or remote desktop applications.
  • Troubleshoot hardware and software issues.
  • Collaborate with internal teams to resolve complex technical issues.
Requirements:
  • Bachelor's degree in Computer Engineering, Computer Science, or related field.
  • 40 hours per week, Monday-Friday.
  • Must be authorized to work in the United States.
Compensation:

$65,000 - $85,000 per year, depending on experience.

Benefits:
  • Comprehensive compensation package.
  • Affirmative action-equal opportunity employer.


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