Customer Service Representative

5 days ago

Hamden, Connecticut, United States Metal Exchange Corporation Full time
Job Summary

The Moulton Accounting Service Representative plays a key role in providing transportation services, inventory control, bookkeeping, and customer service for the Moulton Scrap Yard location. This position will provide appropriate, consistent, and timely communication with internal and external customers.

Responsibilities
  • Shipment Administration
    • Coordinate and ensure timely and accurate transportation and documentation to/from counterparties as indicated on the contractual agreement.
    • Proactively arrange and manage carriers to ensure timely pickup and delivery.
    • Meet with production to determine shipment releases.
    • Schedule loads with production and transportation vendors, including communicating reschedule as needed.
    • Create and record shipment details/documents.
    • Dispatch shipments to carriers per customer requirements.
    • Initiate and coordinate pre-shipment inspection (PSI).
    • Invoice COD customers for Moulton.
    • Manage regulations with all CCIC containers and documentation.
  • Inventory Administration
    • Ensure accurate inventory transactions involving RW piles, receiver material, and finished goods to allow accurate physical inventories and cost of goods sold.
    • Record all receiver material into finished goods.
    • Create finish goods from correct RW piles as required.
    • Apply appropriate finish goods (cost of goods sold) to proper shipment.
    • Manage inventory corrections/returns/conversions.
  • Administration
    • Ensure proper operation/management of the following:
      • Provide timely and appropriate customer service to all internal and external customers.
      • Purchasing of various warehouse and office supplies.
      • Scrap Dragon purchasing program for RW.
      • Misc Accounts Payable checking, coding and copying.
      • Petty Cash.
      • Invoicing for yard sales.
      • Proper check deposits for payments from COD customers.
      • ADP entry for Moulton.
      • RW transactions including entry, check signing & customer interaction.
      • Manage day-to-day office responsibilities.
      • All other duties as assigned.
    Qualifications
    • Education
      • Required: High School Diploma.
      • Associates Degree preferred, but not required.
    • Experience
      • 1 year of professional work experience.
      • Transportation experience desired.
      • Inventory control experience desired.
    • Other required Knowledge, skills, and abilities
      • Must be detailed oriented and able to multi-task.
      • Microsoft Suite.
      • Must have organizational and time management skills.
      • Strong customer service/interpersonal skills.
      • Exemplify core values.
    About Us

Perks of the Job

  • On the job training, with advancement opportunities.
  • Competitive wages.
  • Incentive-based objectives.
  • A robust benefits package that includes medical/dental/vision; disability and life insurances; 401(k), paid holidays, and vacation.
  • A refined Wellness Incentive Program.
  • An employee-led culture of safety.

We welcome people of different backgrounds, abilities and perspectives. To ensure our business and culture continue to be inclusive of all people, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital status, veteran or disability status. MX Holdings and its family of companies are proud to be equal opportunity employers. Additionally, all of your information will be kept confidential according to EEO guidelines. Should you have any questions or require special assistance completing your application, please email jobs@metalexchangecorp.com.

Qualified Applicants must be legally authorized for employment in the United States and not require employer sponsored work authorization now or in the future for employment in the United States.

Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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