Department Team Lead
3 weeks ago
Join H&M Group, a leading international fashion company, as a Department Team Lead - Fashion Retail Management. We are seeking a highly motivated and experienced professional to lead our retail team in this exciting opportunity.
About the RoleAs a Department Team Lead - Fashion Retail Management, you will be responsible for managing a team of retail professionals to deliver exceptional customer experiences, drive sales growth, and maintain a high level of visual merchandising standards. You will be the key point of contact for store operations, customer service, and team development.
Key Responsibilities- Lead a team of retail professionals to achieve sales targets, customer satisfaction, and visual merchandising standards.
- Develop and implement effective store operations, including customer service, inventory management, and visual merchandising.
- Collaborate with the store manager to set sales targets, customer service standards, and visual merchandising goals.
- Conduct regular team meetings to discuss sales performance, customer feedback, and visual merchandising standards.
- Identify areas for improvement and implement changes to drive sales growth, customer satisfaction, and visual merchandising standards.
- Develop and implement training programs to enhance team skills and knowledge.
- Maintain a high level of customer service, responding to customer complaints and issues in a professional and timely manner.
- Minimum 3 years of retail management experience, preferably in fashion retail.
- Proven track record of achieving sales targets, customer satisfaction, and visual merchandising standards.
- Strong leadership and team management skills, with the ability to motivate and develop a team of retail professionals.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
- High level of visual merchandising knowledge and skills, with the ability to create visually appealing displays and store layouts.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Competitive salary range: $19.97 - $22.47 per hour.
- Benefits package, including medical, pharmacy, vision, and dental coverage, employee assistance program, vacation, wellness, holiday, and parental pay.
- Opportunities for career growth and development, with a global talent community and comprehensive training programs.
- A fun and inclusive work environment, with a strong focus on diversity, equity, and inclusion.
We are an equal opportunities employer, committed to attracting and retaining the best talent from diverse backgrounds. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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