Department Team Lead

3 weeks ago


Miami Beach, Florida, United States H&M Group Full time
About the Role

We are seeking a highly motivated and experienced Department Team Lead to join our team at H&M Group. As a key member of our department, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.

Responsibilities
  • Lead a team of sales associates to achieve sales goals and targets
  • Provide exceptional customer service and ensure a positive customer experience
  • Manage and maintain visual merchandising standards in the store
  • Monitor and control inventory levels to minimize stock discrepancies
  • Develop and implement sales strategies to drive sales growth and increase revenue
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Collaborate with other department leads and store managers to achieve store goals and objectives
  • Recruit, train, and develop sales associates to ensure they have the skills and knowledge needed to succeed
  • Ensure all store policies and procedures are followed and implemented
  • Manage and maintain store inventory, including ordering and receiving stock
  • Monitor and control store expenses to ensure they are within budget
  • Develop and implement plans to achieve sales and revenue growth
Requirements
  • 3+ years of experience in a retail sales environment
  • Proven track record of achieving sales goals and targets
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills
  • Ability to lead and motivate a team of sales associates
  • Strong attention to detail and organizational skills
  • Ability to work flexible hours, including evenings and weekends
Benefits

We offer a competitive salary and benefits package, including:

  • A base salary of $22.50-$25.00 per hour
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • A generous paid time off policy
  • A discount on H&M Group merchandise
  • Opportunities for career growth and professional development
Additional Information

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

Please note that this job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.


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