Senior Director of Software Quality Assurance

3 days ago


Glendale, Arizona, United States ServiceTitan Full time
Job Title: Senior Director, Software Quality

About the Role:

We are seeking an experienced Senior Director to lead our software quality assurance team. As a key member of our leadership team, you will be responsible for ensuring the delivery of high-quality software products that meet the needs of our customers.

Key Responsibilities:

  • Provide strategic direction and leadership to the software quality assurance team.
  • Establish and maintain comprehensive quality standards, processes, and procedures.
  • Recruit, mentor, and develop a high-performing team of quality assurance professionals.
  • Collaborate closely with cross-functional teams to integrate quality assurance processes throughout the software development lifecycle.
  • Drive initiatives to continuously enhance software quality, including automation, performance testing, and monitoring.
  • Identify, assess, and mitigate quality risks throughout the software development process.
  • Effectively communicate quality objectives, progress, and issues to senior management and key stakeholders.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience (8+ years) in a senior leadership role within software quality assurance, preferably in a SaaS environment.
  • Strong understanding of software development methodologies, quality assurance processes, and best practices.
  • Excellent analytical and problem-solving skills, with the ability to analyze complex issues and develop practical solutions.
  • Exceptional communication and interpersonal skills, with the ability to influence and negotiate at all levels of the organization.

Preferred Qualifications:

  • Certification in quality management or related field.
  • Experience with cloud computing platforms and associated quality assurance challenges.
  • Knowledge of DevOps practices and tools for continuous integration and continuous delivery.

About Us:

ServiceTitan is a leading SaaS provider for the landscaping and commercial cleaning industries. We are a proud member of the ServiceTitan family and are committed to delivering high-quality software products that meet the needs of our customers.

What We Offer:

  • Flexible time off with ample learning and development opportunities.
  • Comprehensive onboarding program and leadership training.
  • Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Company-paid medical, dental, and vision benefits.
  • Parental leave and support, up to $20k in adoption reimbursement, and more.

Equal Employment Opportunity:

ServiceTitan is an equal employment opportunity employer and welcomes applications from diverse candidates. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy, genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.



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