Repossession and Asset Recovery Specialist
2 days ago
We are seeking a highly skilled and experienced Repossession and Asset Recovery Specialist to join our team at PenFed Credit Union. As a key member of our asset recovery team, you will be responsible for the remarketing of repossessed consumer loan collateral and performing associated tasks through the liquidation of the collateral.
Key Responsibilities- Review repossessed inventory to determine the course of action to be taken and initiate appropriate follow-up activity, maintaining online chronological records of all facts, information developed, actions taken, and results.
- Work an established assignment of repo cases and tasks leading up to the liquidation of collateral, including clear dates, SCRA checks, floor prices, posting proceeds, deficiency balance letters, and refund of additional products.
- Determine the reason for delinquency and provide options and/or repayment arrangements to assist the member in resolving the repossession.
- Counsel and solve routine as well as occasional advanced scenarios, such as settlements and the corresponding agreements and IRS reporting.
- Maintain records of all daily activities and report to the Team Lead.
- High School Diploma or GED required.
- Minimum of two (2) years' collections/repossession experience required, preferably at a financial institution.
- Understanding of preventative, productive, and remedial financial counseling is required.
- Minimum of one (1) year's experience with call center collections preferred.
- Strong communication, negotiation, decision-making, and written skills.
- Ability to multi-task.
- Available to work weekends, evenings, and overtime periodically.
PenFed Credit Union is a not-for-profit, member-owned financial cooperative with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, and Okinawa. We are federally insured by NCUA and are an Equal Housing Lender.
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