Nocturnal Guest Services Coordinator

2 weeks ago


Tallahassee, Florida, United States Staybridge Suites Tallahassee I-10 East Full time
Job Overview

We are currently seeking a dedicated Night Auditor to enhance our team of hospitality experts. The ideal candidate will possess a keen eye for financial accuracy, a passion for guest interaction, and a strong dedication to ensuring customer satisfaction. While prior hotel experience is not mandatory, experience in guest services is highly valued. If you aspire to embark on a career in the hospitality sector and are looking for a role that can evolve with your abilities and natural skills, we encourage you to consider this opportunity.

Work Schedule: Full-time, 11 PM to 7 AM

Key Responsibilities:
  • Ensure a pleasant experience for every hotel guest.
  • Oversee housekeeping, security, and service requests; address guest inquiries and resolve complaints; manage reservations and check-ins, along with other front desk responsibilities as needed.
  • Verify, audit, and reconcile all financial documentation, including room charges, cash drawer activities, credit card transactions, final bill preparation, and occupancy statistics.
  • Conduct additional bookkeeping, administrative, and accounting tasks as required.
  • Generate and distribute daily, weekly, and monthly reports to hotel management and department heads.
Qualifications:
  • Availability for overnight shifts; flexibility in hours is essential.
  • A high school diploma or equivalent is required; some college education is preferred.
  • Strong communication and exceptional customer service skills are essential.
  • Proficiency in computer usage is necessary; familiarity with reservation and accounting software is advantageous.
  • Experience in the hospitality field or guest services is preferred but not mandatory.
About Us

Staybridge Suites Tallahassee I-10 East is committed to providing an exceptional experience for our guests. Our location offers convenient access to key destinations and is positioned near major corporations and state agencies, making it an ideal choice for both leisure and business travelers.



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