Bilingual Customer Service Representative
3 weeks ago
G.L. Hunt Foundation Repair is a reputable construction company seeking a dedicated Bilingual Customer Service Specialist to join our growing team in Fort Worth, TX. The ideal candidate should be fluent in both English and Spanish, possess excellent telephone communication skills, and excel at multitasking.
This role offers opportunities for commissions and bonuses, as well as a dynamic work environment surrounded by amazing colleagues. With over 35 years of experience, G.L. Hunt is rapidly expanding and prioritizes internal promotions, making the Customer Service team an ideal place for career advancement.
As a Bilingual Customer Service Specialist, you will be responsible for answering incoming phone calls, qualifying and arranging appointments for inspections, and providing support to other departments when assisting Spanish-speaking customers. The ideal candidate should be a quick learner, possess a positive attitude, and have a knack for inspiring others to achieve their objectives.
Key Responsibilities:
- Answer incoming phone calls to provide timely assistance to customers
- Qualify and arrange appointments for inspections
- Maintain an updated and well-organized department message board
- Proactively contact customers who have shown interest in our services
- Provide support to other departments when assisting Spanish-speaking customers
Requirements:
- Fluency in both English and Spanish
- Excellent telephone communication skills
- Ability to multitask
- Customer Service experience
- Bilingual
- Competency regarding computers
- Ability to show a great personality on the phone
- Fast learner with the ability to follow directions
About G.L. Hunt Foundation Repair:
We are a family-owned foundation repair business with a culture of inclusivity and forward growth. We offer multiple benefits, including PTO, Aflac Supplemental plans, 8 paid holidays, and a company-matched 401k. If you are passionate about assisting customers and have a knack for inspiring others, we encourage you to apply for this exciting opportunity.
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