Bilingual Customer Service Representative

5 days ago


Fort Worth, Texas, United States G.L. Hunt Foundation Repair Full time

Hunt Foundation Repair is seeking a highly skilled Bilingual Customer Service Specialist to join our team in Fort Worth, TX. As a customer-focused professional, you will be responsible for providing timely assistance to customers via phone, qualifying and arranging appointments for inspections, and maintaining an updated department message board. If you are fluent in both English and Spanish, possess excellent communication skills, and are passionate about assisting customers with their home needs, then you may be the perfect fit for us.

This role offers opportunities for career advancement and various benefits such as paid holidays, PTO, and company-sponsored events. The ideal candidate should be a quick learner, possess a positive attitude, and have a knack for inspiring others to achieve their objectives.

Responsibilities:

  • Answer incoming phone calls to provide timely assistance to customers
  • Qualify and arrange appointments for inspections
  • Maintain an updated and well-organized department message board
  • Proactively contact customers who have shown interest in our services
  • Provide support to other departments when assisting Spanish-speaking customers

Qualifications:

  • Attention to detail
  • Organizational skills
  • Ability to multitask
  • Customer Service experience
  • Bilingual
  • Competency regarding computers
  • Ability to show a great personality on the phone
  • Fast learner with the ability to follow directions

Compensation: $16 - $19 hourly



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