Administrative Assistant for Advancement and Operations

2 weeks ago

Williamsport, Pennsylvania, United States Lycoming College Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our Advancement team at Lycoming College. As a key member of our team, you will provide primary support to the major and planned gifts and alumni engagement offices, ensuring seamless execution of departmental programs, projects, and events.

Key Responsibilities
  • Coordinate registration for large event weekends, serving as the point person for guests arriving on campus.
  • Assist with stewardship efforts for the department, implementing special projects in support of all areas of stewardship.
  • Answer and handle telephone calls and inquiries professionally and politely, answering questions as they relate to events within the division.
  • Make appointments, take detailed messages, and provide customer service for those who call when administrative staff is unavailable.
  • Process P-Cards for those within the division.
  • Assist with travel planning, preparation, contact report data input, and gift receipts mailing for front line officers.
  • Work closely with the annual giving team to manage and execute mailings and solicitation efforts.
  • Organize, create, and produce mail merges and bulk mailings.
  • Assist with editing, revising, and formatting solicitation letters and marketing pieces.
  • Order supplies and maintain the printer/copier/scanner.
  • Schedule departmental or individual team meetings and assist with managing calendars for the assistant vice president for alumni engagement and the assistant vice president for major and planned gifts.
Requirements
  • Associate degree or bachelor's preferred.
  • Minimum 2 years of experience in an office strongly preferred.
  • Computer skills essential (knowledge of Microsoft Word and Excel; experience using email and internet).
  • Ability to read, interpret, and carry out verbal and written instructions.
  • Ability to work both independently and as a member of a team.
  • Ability to respond to constituent inquiries with accurate and timely information.
  • Ability to track budgets and make travel arrangements.
  • Experience with grammatical editing, formatting, mail merges, and managing bulk mailings.
  • Demonstrates professionalism and contributes to fostering a positive work/learning environment.
  • Demonstrates effective organizational and time management skills.
  • Demonstrates effective interpersonal skills (listening, verbal/non-verbal, and written communication skills).
  • Demonstrates effective conflict resolution and problem-solving skills.
  • Exercises self-control and perseverance when dealing with students, employees, co-workers.
  • Exhibits consistency, resourcefulness, and resilience.
  • Completes paperwork accurately; verifies and correctly enters data.
  • Ability and willingness to work frequent evening and weekend hours.
What We Offer

Lycuming College has an excellent benefits package that includes:

  • Health insurance - Lycoming College offers a wide variety of health plan options available.
  • Dental insurance, including orthodontia coverage.
  • Vision insurance.
  • Flexible spending accounts for medical expenses and dependent care expenses.
  • Life and accidental death and dismemberment insurance.
  • Long-term disability insurance.
  • Short-term disability insurance.
  • Cancer insurance.
  • Personal accident insurance.
  • Wellness program.
  • Employee assistance program.

Retirement benefits include a 403(b) retirement plan with up to 8% contributions from the College. Tuition benefits include free tuition for employees, spouses, and eligible dependents at Lycoming College, as well as free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc. Paid leave benefits include generous paid time off (PTO), paid parental leave, 14 holidays per year, and summer hours. Employee perks include a 15% discount at the campus bookstore, excluding textbooks and snacks, reduced rates for meal packages for on-campus dining facilities, use of the campus recreation center and gym facilities for employees and household family members, and use of the campus Library.

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