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Assistant General Manager

2 months ago


Williamsport, Pennsylvania, United States Panera Bread Full time

Job Summary:

The Assistant General Manager - Operations Leader supports the General Manager in managing the overall operations of the bakery-cafe to ensure company standards are maintained and continually improved. This role is responsible for assisting in coaching and developing the team, creating a differentiated guest experience, growing sales, and maximizing profitability.

Key Responsibilities:

  • Maintain quality bakery-cafe operations while ensuring guest satisfaction.
  • Oversee the Quality, Hospitality, and Cleanliness (QHC) process alongside the General Manager, rewarding and recognizing team members, including comprehensive compensation planning and career pathing.
  • Assist in creating a culture of professionalism, teamwork, hospitality, and Panera Bread's values through owning the cafes' people responsibilities.
  • Act as a role model and demonstrate professional behavior to cafe team members and guests.
  • Manage multiple priorities in a fast-paced environment, keeping cool under pressure and dealing with multiple types of people in a calm and fair manner.
  • Qualifications:
    • Successfully managed through and be certified in all Team Manager areas of responsibilities (Channel, Food, etc.).
    • Demonstrated ability to drive positive results and understanding of the business.
    • Ability to run great shifts and coach team members.
    • Ability to pass background check.

About Panera Bread:

Panera Bread is a company that values its team members and strives to create a positive work environment. As an Assistant General Manager - Operations Leader, you will have the opportunity to grow and develop your skills in a dynamic and fast-paced environment.