Medical Front Office Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Medical Front Office Coordinator to join our team at Rezolut.
Responsibilities- Greeting Patients: Welcoming patients and visitors in person and by phone, providing exceptional customer service and a positive first impression of our practice.
- Maintaining Patient Records: Retrieving patient files, inserting new patient records, and ensuring accurate and up-to-date information is maintained in accordance with HIPAA regulations.
- Assisting Patients: Helping patients fill out forms, answering questions, and providing comfort and support throughout the check-in process.
- Collecting Time-of-Service Fees: Collecting fees from patients when necessary, utilizing strong communication and negotiation skills to resolve any billing or payment issues.
- Keeping the Office Clean: Maintaining a clean and inviting waiting area, including sanitizing equipment and disposing of waste properly.
- Following Policies and Procedures: Adhering to established policies and procedures, reporting any needed changes or updates to management.
- Protecting Patient Confidentiality: Maintaining the confidentiality of personal and financial information, handling sensitive data with discretion and professionalism.
- Basic Computer Skills: Proficiency in using computer software, such as electronic medical records systems, Microsoft Office, and other practice management tools.
- Bilingual: Bilingual in English and Spanish preferred, with ability to communicate effectively with patients and staff.
The ideal candidate will have excellent communication and interpersonal skills, be able to work independently and as part of a team, and possess basic computer skills. Salary: $40,000 - $55,000 per year, depending on experience.
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