Operational Performance Supervisor

2 weeks ago


New York, New York, United States Worldwide Flight Services (WFS) Full time

Job Overview

We invite you to review the following job details to assess your qualifications for the role.

Company Overview

Worldwide Flight Services (WFS), part of the SATS Group, stands as a prominent leader in global air cargo logistics, boasting over four decades of expertise in aviation-related handling services. With a network that spans more than 210 cargo and ground handling stations across 24 countries, WFS caters to over 270 clients worldwide. Their extensive service offerings include cargo handling, baggage management, ramp operations, and passenger services, including exclusive VIP offerings, all delivered with a commitment to exceptional safety and security standards.

Position Summary

This is a full-time, on-site position for a Performance Manager at Worldwide Flight Services (WFS) located in Queens, NY. The Performance Manager will play a crucial role in managing daily performance-related activities, facilitating training initiatives, overseeing budgeting processes, and enhancing communication strategies to boost operational efficiency and service excellence.

Key Responsibilities

  • Utilize analytical skills to drive performance management initiatives.
  • Foster strong communication for effective teamwork and collaboration.
  • Design and implement training programs to enhance staff capabilities.
  • Manage budgeting and financial oversight for performance-related activities.
  • Possess a Bachelor's degree in Business Administration, Aviation Management, or a related discipline.
  • Prior experience in the aviation sector is advantageous.
  • Analyze performance data to identify areas for improvement.


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