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Beauty Operations Supervisor

2 months ago


New York, New York, United States sundays studio Full time

Job Overview: Operations Supervisor - sundays studio

We are in search of a skilled Operations Supervisor to manage and enhance the daily functions of our nail salon network. This position is crucial for upholding exceptional standards across all sites and ensuring a flawless customer journey, operational effectiveness, and meeting our sales targets.

Core Responsibilities:

  • Regulatory Compliance and Procedures: Design, execute, and oversee compliance initiatives to guarantee that all operations adhere to legal and regulatory standards. Regularly assess and revise operational procedures to accommodate shifts in regulations and business practices.
  • Salon Management: Direct and optimize operations across various salon locations, ensuring uniformity in service excellence and customer satisfaction, alongside salon compliance.
  • Stock Control: Supervise inventory levels, including procurement, storage, and supply management to ensure salons are adequately stocked without excess inventory.
  • Financial Planning: Create and oversee budgets for each location, track expenditures, evaluate financial performance, analyze discrepancies, and implement strategies to enhance profitability.
  • Logistics and Supply Chain: Collaborate with suppliers, partners, and direct-to-consumer channels to ensure effective logistics and supply chain operations.
  • Customer Satisfaction: Develop strategies to boost customer satisfaction and loyalty, address service challenges, and implement corrective measures.
  • Team Development: Guide and support salon managers and staff to achieve operational objectives, offering training and growth opportunities as needed. Conduct performance evaluations and provide constructive feedback.
  • Operational Strategy: Work with the management team to align operational initiatives with broader business objectives. Identify potential areas for growth or enhancement.
  • Promotional Strategies: Collaborate with the marketing department to advertise salon services and special promotions. Assess the effectiveness of marketing campaigns and adjust strategies as necessary.

Compensation Package:

  • Annual Salary: $72,000
  • Performance Bonus: Up to $10,000 per year, contingent on performance

Required Qualifications:

  • Bachelor's degree in Business Administration, Management, or a related discipline.
  • Demonstrated experience in operational management, ideally within the beauty retail or salon industry.
  • Strong knowledge of regulatory compliance and experience in managing operational procedures.
  • Exceptional leadership, communication, and organizational abilities.
  • Proficient in financial oversight and budget management.
  • Capability to multitask and oversee operations across multiple locations.
  • Willingness to travel between locations as necessary.