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Patient Access Coordinator
2 months ago
Job Summary
The Patient Access Technician plays a vital role in the revenue cycle process at Children's Hospital of The Kings Daughters. This position requires a high level of accuracy and attention to detail in collecting and documenting patient data.
Key Responsibilities
- Greets and assists patients and visitors, providing clear instructions and directions to ensure a smooth experience.
- Facilitates the registration process, including insurance verification, co-payment collection, and data entry for billing purposes.
- Collaborates with various departments to ensure accurate and timely information exchange.
- Conducts pre-registration and insurance verification for hospital services.
- Provides coverage to assigned registration locations as needed.
Requirements
- High school diploma or equivalent required.
- 2-3 years of related work experience preferred.
- Minimum of six months customer service experience required, preferably in a healthcare setting.
- Knowledge of third-party payers, ICD-9/CPT coding, and medical terminology preferred.
- Interpersonal skills necessary for effective communication and information exchange.
- Proficiency in computer keyboarding skills required.
Working Conditions
The Patient Access Technician works in a normal office environment with minimal exposure to excessive noise, dust, and temperature fluctuations.
Physical Requirements
Click here to view physical requirements.
