Front Desk Representative
1 day ago
About the Role:
We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities:
- Deliver exceptional guest service, ensuring a positive and memorable experience for all visitors.
- Act as an ambassador for the building, greeting guests with a smile and enthusiasm, and coordinating game rentals, merchandise sales, and telephones.
- Manage the front desk and host station, maintaining a clean and organized environment, and ensuring all menus are stocked and properly cleaned and maintained.
- Process transactions accurately and efficiently, handling cash, credit card payments, and gift card sales.
- Assist other team members as needed, and contribute to a positive and collaborative working environment.
- Stay up-to-date with company policies and procedures, and maintain a high level of knowledge about our products and services.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to lift and carry up to 30 pounds, and stand for long periods of time.
- Availability to work a variety of shifts, including days, nights, and weekends.
What We Offer:
- A competitive hourly rate of $14-$15.75.
- A fun and dynamic work environment, with opportunities for career growth and development.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan, with company match.
- Free games and merchandise, as well as discounts on food and beverages.
How to Apply:
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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