Customer Service Representative

4 days ago


West Palm Beach, Florida, United States The UPS Store Full time

Deliver World-Class Customer Experience

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The UPS Store is seeking a highly skilled and customer-focused individual to join our team as a Center Associate. As a key member of our retail staff, you will be responsible for delivering exceptional customer service to all walk-in customers and telephone inquiries.

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Your Key Responsibilities Will Include:

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  • Delivering outstanding customer service to meet or exceed customer expectations">
  • Practicing good listening skills with customers, UPS Store team members, and leadership">
  • Taking ownership of the customer's shipping needs and offering viable solutions">
  • Continuously learning all product and service offerings, alternative solutions, and industry trends">
  • Operating all equipment, software, and devices in an expert fashion and teaching others">
  • Maintaining a clean, organized, and safe working environment">
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About You

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We are looking for a fast learner who is eager to take on new challenges and responsibilities. The ideal candidate will have previous retail sales experience, strong computer and internet skills, a high school diploma or GED, and a professional appearance.

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We Offer:

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A competitive salary of $35,000 - $50,000 per year, depending on experience

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Ongoing training and development opportunities

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A dynamic and supportive work environment

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Opportunities for advancement within the company

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Why Work at The UPS Store?

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At The UPS Store, we value our employees and offer a range of benefits, including a competitive salary, ongoing training and development opportunities, and a dynamic and supportive work environment.

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We are committed to providing excellent customer service and strive to make a positive impact in our communities.

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How to Apply

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If you are a motivated and customer-focused individual who is passionate about delivering world-class customer service, please submit your application today



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