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Business Development Representative

4 weeks ago

Charlotte, North Carolina, United States iSolved Full time

Why US:

  • iSolved HCM delivers 40 years of industry experience daily to its 160,000+ customers.
  • Headquartered in Charlotte, NC, with 18 US locations, iSolved HCM is also a global enterprise with locations in Colombia, Guatemala, and Mexico.
  • iSolved was awarded top places to work in the USA 2023, and we are proud of our TOP employee engagement results in 2024.
  • Our customers have rated us number one in vendor satisfaction within Sapient Insights Group's HR Systems Survey for two years in a row.
  • iSolved ranked top performer in SMB Payroll Sapient Report.

Job Description

The iSolved Business Development Representative - Inbound is at the forefront of our Sales & Marketing activities, helping to find and develop opportunities at scale. Our representatives are passionate about achieving results that not only ensure revenue success but also support our brand and market penetration goals.

Core Job Duties

  • Follow up with prospective customers from inbound lead sources, outbound intent signals, lists, and targeted marketing activities within agreed service levels.
  • Use prospecting strategies and research tactics to lead initial outreach and ongoing nurturing activities with prospects.
  • Work to identify the needs and challenges of prospective customers to ascertain a good fit for our products and services.
  • Schedule discovery meetings between prospective customers and sales representatives, with appropriate handover.
  • Partner closely with Sales & Marketing teams to ensure timely funnel and pipeline flow.
  • Engage in two-way feedback with both Sales & Marketing teams to improve lead quality and opportunity conversion rates.
  • Help identify additional opportunities for campaigns, services, and channels to accelerate sales and funnel velocity.
  • Work to build, grow, cultivate, and leverage a network of relationships within the assigned market or geographic area to ensure a robust pipeline of opportunities.

Minimum Qualifications

  • Excellent phone, writing, and listening skills.
  • Ability to persuade using compelling engagement and tenacity.
  • Self-starter with a desire to learn, grow, and excel in the role.
  • Knowledge of business processes and organizational structures.
  • Interest in our industry, our prospective customers, and technology.
  • A team player who wants to succeed individually but also win as one.
  • Ability to work hard, run fast, roll with change, and have fun doing it.
  • You don't like taking no for an answer.

About iSolved

iSolved is an employee experience leader, providing intuitive, people-first Human Capital Management technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers, who use them every day to boost performance, increase productivity, and accelerate results while reducing risk.

EEO Statement

iSolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. iSolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit for more information regarding our incredible culture and focus on our employee experience. Visit for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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