Guest Service Cashier

1 week ago


Columbus, Ohio, United States The Cordish Companies Full time
Key Responsibilities of the Cashier:
  • Greet patrons warmly, ensuring a welcoming atmosphere and delivering outstanding customer service while processing payments at the conclusion of their visit.
  • Record food and beverage orders accurately using the Point of Sale (POS) system.
  • Handle payments and execute transactions in accordance with established protocols; provide accurate change; reconcile cash drawer at the end of the shift; complete all necessary opening and closing documentation; log voids on the designated balance sheet.
  • Maintain effective communication with all guests.
  • Promptly report any issues to management.
  • Assist with clearing tables as needed to facilitate efficient seating for incoming guests.
  • Address guest complaints and special requests as required.
Qualifications for the Cashier Role:
  • A minimum of one year of experience in customer service and cash handling is preferred.
  • Fluency in English is required; proficiency in additional languages is advantageous.
Essential Skills for the Cashier Position:
  • Exceptional attention to detail.
  • Ability to lift or carry items weighing up to 25 pounds.
  • Proficient in handling cash, coins, credit cards, and operating phones.
  • Capability to use credit card processing equipment.
  • Physical stamina for standing, bending, stooping, and kneeling.
  • Ability to remain stationed at either the entrance or exit for extended periods while efficiently navigating the venue.
  • Strong communication skills are vital for engaging with guests, colleagues, and external parties, reflecting positively on the venue and the organization.
  • Reading and writing skills are frequently utilized, particularly when managing guest checks and POS reports.
  • Ability to comprehend and analyze POS reports.
  • Basic math skills are essential for cash transactions.
  • Maintaining an accurate cash bank is crucial.
  • Flexibility to work evenings, weekends, and holidays may be required.

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