Cashier Services Representative
2 months ago
About the Role:
We are seeking a highly motivated and enthusiastic Cashier Services Representative to join our team at Hollywood Casino at Columbus. As a Cashier Services Representative, you will be responsible for providing exceptional customer service to our guests while maintaining a balanced cashier's till.
Key Responsibilities:
- Ensure interactions with internal and external guests while following the guidelines of our customer service program.
- Maintain a balanced cashier's till and process cash transactions for casino customers and employees.
- Comply with Title 31 regulations and report suspicious behavior to management.
- Enroll guests into our players club, maintain accurate player tracking information, and assist the marketing department with promotions.
- Assist with training new team members and adhere to responsible gaming guidelines.
- Process markers, front money, and safekeeping transactions.
Requirements:
- High school diploma or equivalent.
- A minimum of 21 years of age.
- A minimum of one year of cashiering and experience and/or money handling experience.
- Ability to promptly and accurately follow instructions given by Supervisor or Manager.
- Must qualify for licensing by Ohio Gaming Commission.
- Physically mobile with reasonable accommodations.
About Us:
We are a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. We are committed to values like diversity and sustainability for our community, team members, vendors, and planet.
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