Patient Access Representative I
3 weeks ago
Cleveland Clinic Hillcrest Hospital is seeking a skilled Patient Access Representative I to join our team. As a key member of our healthcare team, you will be responsible for ensuring seamless patient registration and access to our world-class healthcare services.
Key Responsibilities- Perform registration and obtain information about demographics, insurance, medical, and financial details.
- Cross-train to staff all areas of patient access, including front desk, admitting office, ED, and cash register.
- Function as a Super User and act as a resource for training new caregivers.
- Provide registration and cash collection access in Epic.
To be successful in this role, you will need:
- A high school diploma or GED and two years of experience in a customer-facing role, or an associate's degree and one year of experience, or a bachelor's degree.
- Knowledge of medical terminology sufficient to understand physician orders, or completion of a course within one year.
- Basic PC software application knowledge and ability to use multiple data systems.
Cleveland Clinic is a world-renowned healthcare organization dedicated to providing exceptional patient care and advancing medical research. Our team is committed to creating a positive and supportive work environment that fosters growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding career opportunity, please apply today.
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