Pre-Sales Screener Representative

1 week ago


Saint Peters, Missouri, United States CarShield Full time
Job Opportunity at CarShield

We are seeking a highly motivated and customer-focused individual to join our Pre-Sales team as a Pre-Sales Screener Representative. This role is responsible for initial customer interactions, lead qualification, and setting up customers with our Sales department.

Key Responsibilities:
  • Gather key information from prospective customers and support their transition to the Sales team.
  • Maintain a consistently positive attitude and customer-first approach to deliver an exceptional customer experience.
  • Stay up-to-date on products and services offered.
  • Perform other tasks as assigned.
Requirements:
  • Ability to work on-site at our St. Peters, MO location.
  • Strong attention to detail and ability to follow directions.
  • Excellent customer service and communication skills.
  • Ability to present oneself well over the phone.
  • Highly coachable and able to effectively multi-task.
  • Willingness to work 1-2 Saturdays per month.
  • Experience in a call center a plus (training will be provided).
  • Bilingual (English/Spanish) a plus.
Benefits:
  • $15/hour, plus performance bonus
  • Group Insurance (Medical, Dental, Vision, Life, etc.).
  • 401k with Employer Match.
  • Paid Time Off at 6 months.
  • Discounted CarShield policies.
  • Discounted Tuition at Lindenwood University.
  • Professional development opportunities.
  • Basketball and other recreation available on-site.
  • Fitness facilities with on-staff personal trainer and fitness classes.


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