Customer Service Representative

1 day ago


Saint Peters, Missouri, United States Entegee Full time
Job Title: Customer Service Representative

Job Summary: We are seeking a skilled Customer Service Representative to join our team at Entegee. As a key member of our customer support team, you will be responsible for managing customer interactions, processing orders, and handling transactions in our HVAC parts store.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Process orders and transactions accurately and efficiently, ensuring seamless customer experience
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Stay up-to-date on product knowledge and provide recommendations to customers
  • Meet or exceed sales targets and customer satisfaction goals

Requirements:

  • 1-2 years of customer service experience in a retail or sales environment
  • Proficient computer skills, including experience with CRM software
  • Strong communication and problem-solving skills

Benefits:

  • Competitive hourly rate: $18.00 to $21.00 per hour
  • Medical, dental, and vision benefits
  • 401K plan with company match
  • Opportunities for career growth and professional development

Equal Opportunity Employer: Entegee is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.



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