Current jobs related to Guest Services Associate - Atlanta, Georgia - Aloft Atlanta at the Battery Atlanta

  • Guest Service Associate

    3 days ago

    Atlanta, Georgia, United States HYATT Hotels Full time

    Job Summary:As a Guest Service Associate at HYATT Hotels, you will be responsible for delivering exceptional guest experiences by fulfilling requests and making deliveries in a timely manner. This role requires excellent communication skills and the ability to handle heavy loads. Key Responsibilities:• Provide exceptional guest service by responding to...

  • Guest Services Associate

    2 months ago

    Atlanta, Georgia, United States HVMG Full time

    Position: Guest Services Associate at HVMGThis role is perfect for individuals who are passionate about providing exceptional service and enjoy working in a dynamic environment. The position involves flexible evening shifts, typically ranging from 4 pm until closing.Benefits:Health Coverage: Medical, Dental, VisionInsurance Options: Short Term Disability,...

  • Guest Services Associate

    4 weeks ago

    Atlanta, Georgia, United States Atlanta Luxury Rentals Full time

    Job Title: Guest Services RepresentativeAbout the Role:At Atlanta Luxury Rentals, we're seeking a highly skilled Guest Services Representative to join our team. As a key member of our Guest Services Team, you will be responsible for ensuring our guests have a memorable 5-star experience from the moment they contact us until the end of their stay.Key...

  • Guest Services Associate

    4 weeks ago

    Atlanta, Georgia, United States Atlanta Luxury Rentals Full time

    {"title": "Guest Services Representative", "description": "Job SummaryAt Atlanta Luxury Rentals, we are seeking a highly skilled Guest Services Representative to join our team. As a key member of our Guest Services Team, you will be responsible for ensuring our guests have a memorable 5-star experience from the moment they contact us until the end of their...

  • Guest Service Associate

    4 weeks ago

    Atlanta, Georgia, United States HYATT Hotels Full time

    Job Summary:As a Guest Request Runner at HYATT Hotels, you will play a vital role in ensuring our guests' needs are met with exceptional service. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be responsible for fulfilling guest requests and making deliveries in a timely...

  • Guest Services Associate

    3 days ago

    Atlanta, Georgia, United States Hyatt Full time

    Job Summary:Fulfill guest requests and make deliveries in a timely manner. This role requires good communication skills and the ability to lift, pull, and push heavy loads.Key Responsibilities:Fulfill guest requests in a timely and efficient manner.Make deliveries in guest rooms.Communicate effectively with guests and colleagues.Lift, pull, and push heavy...

  • Guest Services Associate II

    6 days ago

    Atlanta, Georgia, United States Emory HealthcareEmory University Full time

    Job SummaryWe are seeking a highly skilled Guest Services Associate II to join our team at Emory Healthcare. As a key member of our patient experience team, you will be responsible for ensuring a welcoming environment for our patients and their families.Key Responsibilities:Provide exceptional customer service to patients, families, and visitorsAssist...

  • Area Manager

    1 week ago

    Atlanta, Georgia, United States Evolution Parking & Guest Services Full time

    Job SummaryThe Area Manager will oversee multi-unit operations, focusing on team member development, coaching, and training in a fast-paced environment. This role emphasizes continuous improvement of operations, client relations, and strategic functions to maximize effectiveness and deliver exceptional service.Key Responsibilities:Drive business metrics and...

  • Valet Supervisor

    1 week ago

    Atlanta, Georgia, United States Evolution Parking & Guest Services Full time

    Job Title: Valet SupervisorAt Evolution Parking & Guest Services, we are seeking a highly skilled Valet Supervisor to join our team. As a Valet Supervisor, you will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations.Key...

  • Guest Room Service Associate

    2 months ago

    Atlanta, Georgia, United States AC Atlanta Downtown Full time

    Job Summary:As a Housekeeping Team Member at AC Atlanta Downtown, you will play a vital role in maintaining the cleanliness and comfort of our guest rooms and public areas. Your attention to detail and commitment to excellence will ensure that our guests have a memorable stay with us.Responsibilities:Room Preparation: Thoroughly clean and restock guest...

  • Guest Service Ambassador

    7 days ago

    Atlanta, Georgia, United States Aparium Hotel Group Full time

    Job SummaryAs a Guest Service Ambassador at Aparium Hotel Group, you will be the face of our hotel, ensuring that every guest feels welcome and valued. Your passion for delivering exceptional service will make our guests feel like they are part of our community. You will be responsible for creating personalized experiences for our guests, from arrival to...

  • Guest Services Representative

    1 month ago

    Atlanta, Georgia, United States Blue Sky Hospitality Solutions Full time

    Job Title: Guest Services RepresentativeWe are seeking a highly skilled Guest Services Representative to join our team at Blue Sky Hospitality Solutions. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Assist...

  • Valet Supervisor

    1 week ago

    Atlanta, Georgia, United States Evolution Parking & Guest Services Full time

    Job DescriptionAbout Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels, including the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, and Hyatt.Our focus on the hotel industry...

  • Guest Services Representative

    3 weeks ago

    Atlanta, Georgia, United States Aloft Atlanta at the Battery Atlanta Full time

    We are looking for a dedicated and service-oriented hospitality front desk associate to enhance our guest services team. You will be responsible for greeting guests, managing their accounts, addressing inquiries, and resolving complaints to ensure a memorable experience for every visitor. Your excellent communication abilities and commitment to guest...

  • Valet Parking Supervisor

    1 week ago

    Atlanta, Georgia, United States Evolution Parking & Guest Services Full time

    Job Title: Valet SupervisorJob Summary:The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations.Key Responsibilities:Establish positive guest relationships through consistent delivery of customer service to all guests,...

  • Regional Director of Operations

    1 month ago

    Atlanta, Georgia, United States Evolution Parking & Guest Services Full time

    Job Title: Regional Director of OperationsAbout the Role:The Regional Director of Operations will be responsible for overseeing multi-unit operations, focusing on team member development, coaching, and training while overseeing day-to-day operations in a fast-paced environment.Key Responsibilities:Drive business metrics and performance measurements to ensure...

  • Guest Service Agent

    4 weeks ago

    Atlanta, Georgia, United States StepStone Hospitality Inc. Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at StepStone Hospitality Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister and assign rooms to guests, ensuring a...

  • Valet Supervisor

    2 months ago

    Atlanta, Georgia, United States Evolution Parking & Guest Services Full time

    Job SummaryThe Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations.Key ResponsibilitiesGuest Service DeliveryEstablish positive guest relationships through consistent delivery of customer service to all guests,...

  • Guest Services Representative

    2 days ago

    Atlanta, Georgia, United States Blue Sky Hospitality Solutions Full time

    Job SummaryThe Guest Services Representative is responsible for delivering exceptional guest experiences at our hotel. This role involves assisting guests with arrival and departure, processing registrations, and providing information about the hotel and local area.Key ResponsibilitiesAssist guests with arrival and departure, ensuring a positive...

  • Guest Services Representative

    1 month ago

    Atlanta, Georgia, United States Compass Group USA Full time

    Job SummaryServe as the first point of contact for visitors to the conferencing area, making them feel comfortable, directing them to their appointments and meetings, and assisting them during their stay.Essential Duties and Responsibilities:Work within a shared email box to process items such as space reservations, parking passes, and access...

Guest Services Associate

2 months ago

Atlanta, Georgia, United States Aloft Atlanta at the Battery Atlanta Full time

We are seeking a dedicated and service-oriented Guest Services Associate to enhance our front desk operations.

In this role, you will be responsible for greeting guests, managing their accounts, addressing inquiries, and resolving any issues to ensure a memorable stay for each visitor.

Your strong communication abilities and commitment to guest satisfaction will be essential in this position. If you thrive in a dynamic environment and enjoy engaging with guests, this role is for you.



Key Responsibilities

  • Address guest complaints and concerns effectively.

Record Keeping:
Maintain precise records of all guest account details.

  • Oversee room reservations through various channels, including in-person, online, and phone inquiries, while providing information about room availability, amenities, rates, special requests, and loyalty programs.
  • Welcome, register, check-in, and check out guests, ensuring accurate key distribution and credit card processing.
  • Coordinate with housekeeping to guarantee rooms are prepared for incoming guests.

Qualifications

  • Exhibits outstanding interpersonal, organizational, and customer service skills.
  • Comfortable handling phone communications and navigating challenging situations.
  • High school diploma, GED, or equivalent required.
  • Preferred: 1 year of experience in hospitality as a front desk agent, receptionist, or guest service representative.
  • Familiarity with Microsoft Office and reservation management systems is advantageous.