Client Support Specialist
2 weeks ago
13401 Lancaster Hwy, Pineville, North Carolina 28134 United States of America
Are you passionate about assisting others? U-Haul is seeking enthusiastic and friendly individuals for the role of Client Support Specialist. In this position, you will collaborate with a dedicated team to represent U-Haul's outstanding service, ensuring customers receive the necessary support throughout their experiences by managing and maintaining equipment. Your responsibilities will also include utilizing advanced technology to facilitate the dispatch and return of equipment. This role provides comprehensive on-the-job training.
Our philosophy is "Hire Fast, Pay Fast." You can begin your journey today and receive your payment on the same day. Schedule a practical working interview and get compensated for it. Additionally, we offer a $100 hiring bonus. Furthermore, upon successful completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail locations, you will receive a $300 cash bonus immediately.
U-Haul Offers:
- Job stability
- Opportunities for career growth
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Move and connect U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
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