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Automotive Sales Specialist

2 months ago

Pineville, North Carolina, United States Sonic Automotive Full time

Position Overview: As an Automotive Sales Specialist at Sonic Automotive, you will play a crucial role in guiding customers through their vehicle purchasing journey. This position is designed for individuals who are passionate about automobiles and committed to delivering exceptional customer service.

Experience Level: Entry Level

About Us: At Sonic Automotive, we pride ourselves on creating a supportive environment that fosters professional growth. Our extensive network of dealerships is dedicated to not just selling vehicles, but also ensuring the success and development of our team members.

Key Responsibilities:

  • Prioritize customer satisfaction and strive to exceed expectations.
  • Engage with customers to identify their vehicle needs through effective questioning and active listening.
  • Showcase vehicles through demonstrations, including test drives.
  • Facilitate the delivery process, ensuring customers are well-informed about their new vehicle's features, warranty, and necessary paperwork.
  • Set personal income goals aligned with dealership productivity standards and develop strategies to achieve them.
  • Provide regular updates to the Sales Manager regarding objectives, activities, and performance analysis.
  • Stay informed about incoming inventory and the benefits of various features and accessories.
  • Collaborate with the service department to ensure timely reconditioning of vehicles.
  • Participate in sales meetings and training sessions to enhance your skills and knowledge.
  • Maintain a follow-up system to encourage repeat business and referrals.
  • Review daily, weekly, monthly, and yearly performance to optimize time management and planning.
  • Understand automotive terminology and keep up with technological advancements in the industry.
  • Educate customers on vehicle equity, values, and depreciation.
  • Be knowledgeable about federal, state, and local regulations governing retail automotive sales.
  • Introduce customers to service department staff to highlight the quality of service available.

Qualifications:

  • High school diploma or equivalent.
  • Ability to comprehend instructions and information effectively.
  • Valid in-state driver's license.
  • Professional appearance and demeanor.
  • Proven ability to meet sales quotas as per dealership standards.
  • Authorization to work in the USA.
  • Commitment to safety and adherence to company policies.
  • Ability to pass pre-employment assessments, including background checks and drug tests.

All applications will be handled confidentially in accordance with EEO guidelines.