Field Service Technician

3 weeks ago


Rome, New York, United States Arcfield Full time

Job Summary

Arcfield is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing and configuring network security systems at customer sites, integrating the systems with customer infrastructure components, and providing technical support.

Key Responsibilities

  • Coordinate installation activities with customer site representatives
  • Travel to customer sites to install and configure the system
  • Engage with product development teams to maintain awareness of new security and functional features
  • Support a broad range of activities including functional testing, system installation prototyping, customer training, and system hardware staging

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Working knowledge of Linux OS, Microsoft Windows, desktop applications, computer networking, and VM technologies
  • Excellent written and verbal communication skills
  • Ability to quickly obtain a TS/SCI clearance

Preferred Qualifications

  • Strong working knowledge of UNIX OSs, Microsoft Windows, desktop applications, computer networking and protocols, Virtual Machine technologies, UNIX scripting, XML technologies/tools, Active Directory, and MS Exchange
  • Experience with system integration, network troubleshooting, system troubleshooting, and regular expressions
  • Familiarity with multi-level secure system architectures and system approval processes

About Arcfield

Arcfield is a leading provider of digital transformation, space mission engineering, and cybersecurity solutions. We are headquartered in Chantilly, VA with 16 global offices and employ over 1,500 engineers, analysts, and IT specialists.



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