Legal Intake Specialist

2 weeks ago


Indianapolis, Indiana, United States Law Office of Deidra Haynes Full time
Job Description

ROLE SUMMARY:

The Intake Specialist is the first point of contact for potential clients, responsible for gathering information and scheduling consultations. This role requires excellent communication skills, attention to detail, and a compassionate approach. The successful candidate will be the face of the law firm, responsible for the intake of information and communication with the case manager.

KEY RESPONSIBILITIES:

  • Gather information from potential clients via phone, email, and text
  • Schedule consultations and send payment links to clients
  • Monitor the firm's calendar and review weekly
  • Perform other duties as assigned to maintain efficient operations

REQUIREMENTS:

  • Customer service and sales experience preferred
  • Team player with a friendly demeanor
  • Ability to work in a fast-paced environment
  • Detail-oriented and organized

COMPENSATION:

$14 - $17 hourly

WORK SCHEDULE:

Monday - Friday 8:00 am - 4:30 pm

BENEFITS:

  • Key Performance Indicators/ Bonuses
  • Health insurance
  • Eye Insurance
  • Paid time off

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