Customer Experience Director

6 days ago


San Diego, California, United States ClubCorp Full time
About the Role

We are seeking a highly skilled Customer Experience Director to join our team at ClubCorp. As a key member of our leadership team, you will be responsible for driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Develop and implement customer experience strategies to drive business growth and retention
  • Lead a team of customer experience professionals to deliver exceptional service and support
  • Collaborate with cross-functional teams to identify and address customer pain points
  • Monitor and analyze customer feedback to inform business decisions
Requirements
  • 5+ years of experience in customer experience or a related field
  • Proven track record of driving business growth and delivering exceptional customer experiences
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills


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